Returns & Exchanges
We want you to love your new trainer gear, but if your purchase isn't the perfect fit, we offer a 30-day return policy for all unworn apparel and accessories. Ensure all items remain in their original condition with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your Trainer Account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Carefully place the unworn apparel back into its original packaging, ensuring all hangtags and holographic authenticity stickers are intact.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to your local postal carrier or drop it at a designated shipping point; you will receive a notification once your refund has been processed.
